How do I get started with your service?
We only need two items and about five minutes of your time to get you on the path to a better electricity contract.
Step 1 - Complete our New Customer Registration form
Step 2 - Email us a copy of your latest bill to accounts@texaspoweragents.com
Step 1 - Complete our New Customer Registration form
Step 2 - Email us a copy of your latest bill to accounts@texaspoweragents.com
Will my electricity be turned off when I am switched from one provider to another?
No, but let’s go through a bit of Electricity 101 first to understand why.
Deregulated electricity in Texas is divided into three parts:
1. Generation - making electricity
2. Transmission and Distribution - delivering electricity from the generators to your home or business; aka “poles and wires.” The charge for this portion of your electricity bill is shown as “TDSP” and is a standard rate within each TDU (i.e. Centerpoint, Oncor, TNMP, AEP.)
3. Retail - consist of Retail Electric Providers (REPS) offering multiple rates and plans. REPs may offer different “energy rates”, and this is the portion of your bill that is subject to the market.
All parts are regulated by the Public Utility Commission of Texas (PUCT.) They ensure that switches between REPs are conducted by your TDU without any interruption in service.
Deregulated electricity in Texas is divided into three parts:
1. Generation - making electricity
2. Transmission and Distribution - delivering electricity from the generators to your home or business; aka “poles and wires.” The charge for this portion of your electricity bill is shown as “TDSP” and is a standard rate within each TDU (i.e. Centerpoint, Oncor, TNMP, AEP.)
3. Retail - consist of Retail Electric Providers (REPS) offering multiple rates and plans. REPs may offer different “energy rates”, and this is the portion of your bill that is subject to the market.
All parts are regulated by the Public Utility Commission of Texas (PUCT.) They ensure that switches between REPs are conducted by your TDU without any interruption in service.
Will providers check my credit? What if I have a freeze placed on my credit?
Most providers run a soft credit check or utility credit check to determine if a deposit is required. Your payment history with other electricity providers may also be reviewed. A freeze placed on your credit prevents this check and will trigger a deposit requirement. Temporarily lifting the freeze will enable us to enroll you without a deposit requirement.
Our policy regarding deposits is to attempt to process the enrollment with multiple providers, as each provider has their own credit threshold. If we are unable to process an enrollment without a deposit requirement, we will reach out to you to discuss the options. We will not approve a deposit requirement unless approved by the customer.
Our policy regarding deposits is to attempt to process the enrollment with multiple providers, as each provider has their own credit threshold. If we are unable to process an enrollment without a deposit requirement, we will reach out to you to discuss the options. We will not approve a deposit requirement unless approved by the customer.