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Privacy Policy

Privacy Policy

 

Texas Power Agents LLC (“us”, “we”, “TPA”, “Texas Power Agents”) maintains www.texaspoweragents.com (“website”, “site”) to enable our customers to use our services.  This privacy policy disclosed how we collect and use the personal information you may provide to us through the use of our site and may change at any time.

 

Personal Information

Texas Power Agents collects only the information necessary to enroll you in electricity contracts with retail electricity providers.  This information may include your name, address, email address, phone number, date of birth, social security number and banking or credit card information.  As our customer, you provide us with this information on a voluntary basis to allow us to provide you with services and to contact you regarding these services.  

We may also use your personal information to communicate company newsletters, relevant industry updates, service announcements and perform customer service.

 

Texas Power Agents may compile and share information necessary to complete aggregated batch enrollments with retail electricity providers.

 

Links to Other Sites

Texas Power Agents may provide links on our Site to other websites which we think may be helpful to our customers and visitors.  Texas Power Agents is not responsible for the content of these other sites and is not able to control the information that is contained or collected on them.  If you link to another site, you could receive cookies from that site.  Texas Power Agents does not control these other websites and they are not subject to this privacy policy.  

 

Review and Correction of Personal Information

At any time, you may contact Texas Power Agents to request to review or update your personal information that you provided to us.  You may contact us by phone at 281-742-0241 or email to accounts@texaspoweragents.com.  Texas Power Agents may retain records due to legal requirements or to resolve disputes. 

 

Disclosure to Unaffiliated Third Parties

The personal information you provide to Texas Power Agents will not be shared, sold, or distributed with or to any unaffiliated third party without your consent unless:

 

  • We are required to do so by law

  • We believe it is necessary to respond to an inquiry or provide you with a requested service

  • It is necessary to perform any contract or other agreement we have entered into with you, or

  • To protect the rights, property, or personal safety of any other person, including another Texas Power Agents customer, independent contractor, or any member of the public.  

 

Texas Power Agents will hold, utilize, and internally transmit all personal data in a safe, confidential and secure manner.  

 

Texas Power Agents may be required by law to provide information to the Texas Public Utility Commission of Texas, to law enforcement agencies, or to your Transmission Distribution Utility.

 

Security

Texas Power Agents maintains physical, electronic and internal procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect through the Site.  However, no data transmission over the Internet can be guaranteed to be 100% secure.  While Texas Power Agents strives to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to us.

 

Policy for Persons Under the Age of 18

No person under the age of 18 may become a customer of Texas Power Agents.  Texas Power Agents does not seek to gather personal information from or about any person under the age of 18, and discourages each such person from trying to become a customer.  If Texas Power Agents becomes aware that a person under the age of 18 has provided TPA with personal information, that information will be immediately deleted.

 

Last Updated: 04/01/2022